Which behavioral style is displayed by Client C when refusing to cover for another client?

• A. Aggressive
• B. Passive
• C. Assertive
• D. Emotive

Answer: (C)

The choice of assertive behavior in this context indicates that Client C is expressing their boundaries and needs in a clear and confident manner while refusing to cover for another client. Assertiveness is characterized by direct communication, where an individual expresses their thoughts, feelings, and needs respectfully and firmly without violating the rights of others. This behavioral style allows individuals to stand up for themselves and make their preferences known without being overly aggressive or submissive.

In contrast, aggressive behavior would imply that the client is being confrontational or hostile in their refusal, which is not aligned with an assertive approach. Passive behavior suggests that the individual would avoid stating their true feelings or desires, possibly leading to resentment or compliance against their will. The emotive style typically refers to expressing feelings strongly, which might not be relevant in this particular situation of setting a boundary regarding covering for another client.

Thus, the behavior displayed by Client C aligns with an assertive attitude, as they are clearly communicating their choice without yielding to pressure or being unpleasant toward others.